I used the Non-O Retirement Visa service, and from the moment I started connecting with the Thai Visa Centre and asking questions, they were very supportive and comprehensive, and the tracking and messaging technology is very high-tech and efficient. They are very prompt in responding and extremely friendly. I want you to know that the visa was actually successful and on time, according to the agreement stipulated. As for the price, they are totally fair and extremely competitive, if not cheaper, than most agencies. I cannot be more grateful than I am for their professionalism. FYI - If you are out of Bangkok, they provide efficient courier service, too. I highly recommend the Thai Visa Centre to anyone without any hesitation. Best regards, Martin