Grace and her staff were helpful and efficient in handling my visa needs. Their fees are not exorbitant but fair, considering if you did it yourself. You would be wasting alot of time and will be given the run around. Get Thai Visa Centre to do the running around and get rid of the visa stress. Well worth the money. Highly recommended. They don't pay me to say this! I was very critical and apprehensive in the beginning, but after trying them out for my extension of my visa, I got them to apply for a long term visa. Everything was good except it took a little bit longer. Be sure to allow plenty of time for renewal and application of visas.