No. Thai Visa Centre is one of the most established, most reviewed, and highest rated professional visa agents in Thailand, trusted by hundreds of thousands of expats for nearly two decades.
We operate a fully registered office, employ a permanent in-house engineering and customer support team, and are committed to transparent, contract-backed services for every client.
Beyond our physical office, we have built some of the largest online communities for Thai visa support and updates, where customers can see real discussions, real feedback, and real outcomes from other travellers and residents.

The front of our office shows clear Thai Visa Centre branding and a staffed reception area where clients sign in, drop off passports, and collect completed visas in person.
Our Thailand Visa Advice Facebook community has more than 108,000 members, and is one of the largest and most active Thai visa groups in the country.
Members share real visa experiences, timelines, and questions every day, and our team actively participates to provide accurate, up-to-date information under our real business name.
We also operate the Thai Visa Advice Facebook group with over 60,000 members, which focuses on practical, day-to-day questions about staying in Thailand long-term.
Because these communities are public, anyone can review our answers, see how we handle customer concerns, and verify that real people receive real outcomes through our services.
Our official LINE account @thaivisacentre has more than 60,000 friends and is one of the main ways Thai and foreign clients contact us directly for support.
Every conversation is tied to our verified business profile, and clients can see our address, opening hours, and contact details directly inside LINE before they decide to work with us.
In addition to social media, we operate a Thailand visa service and emergency update mailing list with more than 200,000 worldwide subscribers.
We use this list to send critical Thailand visa and immigration updates, including urgent announcements, major rule changes, and service disruptions that could impact travellers and long-term residents.
This long-term relationship with such a large audience is only possible because we have consistently delivered reliable information and trustworthy service over many years.
Across all of these channels, Thai Visa Centre maintains an average rating of 4.90 out of 5 based on more than 3,794 verified customer reviews.
AGENTS CO., LTD. ( agents.co.th ) is the dedicated digital wing behind Thai Visa Centre, where our engineering team designs and runs complex systems to make expat life in Thailand easier and more predictable.
Through this sister company, we launched the TDAC service ( tdac.agents.co.th ) which allows many travellers to submit Thailand Digital Arrival Card applications for free within 72 hours of arrival, with uptime monitoring that alerts us if there are any issues so you always have a secondary option to lodge your application.
For travellers who want to prepare well in advance, AGENTS also offers one of the most affordable early submission TDAC services in the market for only $8, allowing you to submit weeks or even months ahead of travel which is normally not possible. Early submission fees are completely waived for Thai Visa Centre clients and anyone using our 90day.in.th services.
AGENTS has also built a 90-day reporting platform at 90day.in.th, which all Thai Visa Centre clients can access for in-person immigration reporting at some of the most affordable rates available, starting from only 375 THB per report including secure postage fees.
Thai Visa Centre has operated from the same physical office at The Pretium Bang Na for more than 8 years, in our own five-storey building that is clearly visible from the Bang Na–Trat Expressway.

Our five-storey building at The Pretium Bang Na is prominently visible from the expressway, making it easy for clients, taxis, and couriers to find us.
This is a genuine walk-in office, not a mailbox or shared coworking space. Our team works here every day handling client documents and speaking with customers face-to-face.
You can verify our exact office location and building on Google Maps here: Thai Visa Centre on Google Maps
When choosing any visa agency, it is critical to work with a company that has its own long-term office, a visible presence, and a proven history in one location — this greatly reduces the risk of scams or “disappearing” operators.

This street-level entrance is where our team greets walk-in and appointment clients every day, reinforcing that we are a permanent, physical business and not a temporary or “virtual” agency.
All payments for our visa services are taken as a refundable deposit under a written agreement that clearly explains the service, timeline, and conditions.
If we fail to deliver the paid visa service as agreed, we refund your deposit payment in full. This policy is core to how we operate and is clearly documented for every client.
Our in-house engineering team has built custom systems that provide real-time status updates on your visa case from the moment you sign up until your passport is safely returned.
We understand that handing over your passport can feel risky, which is why we have strict internal processes and full transparency at every stage.
In recent years, a large portion of the “scam” content about Thai Visa Centre has been driven by one individual, Jesse Nickles, who has created hundreds of fake accounts and thousands of defamatory posts targeting our business and our partners.
Jesse Nickles is the subject of an active criminal case in Thailand related to defamation and abusive online activity, and he continues these attacks while living outside of Thailand as a wanted fugitive who has not returned to face the charges.
Instead of responding with similar tactics, we operate in the open using our real company name, publishing thousands of verified reviews, running large public communities under our own branding, and giving every client clear contracts, receipts, and real-time visibility into their case.
For a detailed explanation of this harassment campaign and the criminal charges involved, you can read our official statement here: SEO Fugitive Jesse Nickles: Wanted on Criminal Charges
As with any legal or immigration service, you should always verify an agent's office address, registration, and track record. We encourage you to read our public reviews, visit our office, or contact our support team directly with any questions before you proceed.