Since coming to Bangkok I have worked directly with the Thai Immigration Office in all matters relating to my passport and visas. In every case I got accurate service but had to spend many hours--even days--waiting for service from the overworked staff there. They were fine to deal with, but even with relatively simple matters I had to invest an entire day waiting in various lines--and dealing with hordes of people--to get even simple tasks done correctly. Then a colleague of mine from Australia introduced me to the Thai Visa Centre--and what a difference!! Their staff was friendly and accommodating and took care of all the bureaucratic forms and processes quickly and efficiently. And, best of all, I did not have to invest time and money in making endless trips to the immigration office!! The staff of the Thai Visa Centre was always easy to contact, they gave me quick and accurate answers to my questions, and managed all aspects of the visa renewal process with friendly efficiency. Their service covered all aspects of the complex visa renewal and modification quickly and efficiently--and their prices were reasonable. Best of all, I never had to leave my apartment or go to the Immigration Office!! Dealing with them was a pleasure and worth the modest costs. I strongly recommend their service to any expat dealing with all aspects of the visa process! The staff are highly professional, responsive,reliable, and professional. What a great discovery!!!