For the last 2 years I have read a lot about Thai visas. I have found that they are very confusing. I think it is very easy to do something incorrectly and be refused a much needed visa. I want to do things legally and smartly. That is why after much research I turned to Thai Visa Centre. They have made things legal and easy for me. While some will look at the "up-front cost"; I look at the "total cost". This includes the time spent filling out forms, traveling to and from the Immigration Office and the wait time at the office. While I have not personally had a bad experience with an Immigration Officer in my previous visits to the Immigration Offices I have seen times when a customer and Immigration Officer did have words due to someone's frustrations! I think 1 or 2 bad days eliminated from the process must be factored into the "total cost". In summary, I am Satisfied with my decision to use a visa service. I'm Extremely Glad that I chose Thai Visa Centre. I'm Completely Satisfied with Grace's Professionalism, Thoroughness, and Thoughtfulness.